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    VocalRig — License, Refunds & Support

    Last updated: July 17, 2026

    Legal Information

    VocalRig is made and sold by ToplineBase, registered with the Dutch Chamber of Commerce (Kamer van Koophandel) under registration number 87084562, with its registered office in the Netherlands.

    Support: support@toplinebase.com

    Refunds

    VocalRig purchases made before 18 August 2026, 22:00 CEST come with a 30-day money-back guarantee. If yours is one of them, you can claim it within 30 days of delivery — no questions asked. To request one, email support@toplinebase.com from the address you purchased with, and we'll take care of it.

    The refund is returned to your original payment method and your license is deactivated.

    Purchases made from 18 August 2026, 22:00 CEST on are sold without that voluntary guarantee: VocalRig is digital content delivered on purchase, so the sale is final once your serial has been issued. A pre-order that has not been delivered yet can still be cancelled for a full refund.

    Statutory right of withdrawal. If you are a consumer in the EU or UK, you have a legal right to withdraw from a purchase of digital content within 14 days. Because VocalRig is delivered immediately, that right ends once download and activation have begun with your agreement. Where it does apply, email support@toplinebase.com from the address you purchased with and we will refund you. Nothing on this page limits rights you have under the law of your country. Separately, if the plugin won't install, won't authorise or doesn't work as described, contact support and we will put it right.

    Support

    Questions about installation, activation, moving your license to a new computer, or anything else — email support@toplinebase.com. Include your serial number (VRIG-XXXX-XXXX-XXXX) so we can help you faster.

    A license is active on one computer at a time. You can move it yourself: deactivate from your dashboard, then activate on the new machine.

    End User License Agreement

    This End User License Agreement ("Agreement") is between you and ToplineBase. By installing or using the VocalRig software ("Software") you agree to this Agreement.

    1. License

    Upon purchase we grant you a personal, non-exclusive, non-transferable license to install and use the Software (Audio Unit, VST3 and Standalone formats) for personal and commercial music production. A license is active on one computer at a time; you can move it to another computer by deactivating it from your VocalRig dashboard, or by contacting support.

    2. Your audio

    Everything you create or process with the Software is 100% yours. No royalties, no attribution required.

    3. Restrictions

    • Do not redistribute, resell, rent, sublicense or share the Software or your serial number.
    • Do not reverse engineer, decompile or modify the Software, except where applicable law expressly permits it.
    • Do not circumvent or attempt to circumvent the license activation.

    4. Activation & data

    Activation sends your serial number and an anonymised (hashed) machine identifier to our server to bind the license to your computer. The Software periodically revalidates the license and caches it locally so it keeps working offline. We do not collect your audio. See our Privacy Policy.

    5. Refunds

    Refunds are governed by the Refunds section above: a 30-day money-back guarantee on purchases made before 18 August 2026, 22:00 CEST, and no voluntary guarantee on purchases from that instant on. After a refund the license is deactivated. Statutory consumer rights remain unaffected.

    6. Updates & support

    We may provide updates and fixes at our discretion. Support: support@toplinebase.com.

    7. Warranty & liability

    The Software is provided "as is", without warranties of any kind to the extent permitted by law. Our total liability under this Agreement is limited to the amount you paid for the license. Nothing in this Agreement limits liability that cannot be limited under applicable law, or your statutory rights as a consumer.

    8. Termination & law

    This Agreement ends automatically if you materially breach it; you must then stop using the Software. This Agreement is governed by Dutch law.

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    © 2026 ToplineBase. All rights reserved.

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